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Terms & Conditions

The rules and terms that govern your use of our website and services. Please read them carefully.

Last updated: 13 July 2026

These Terms & Conditions ("Terms") govern your access to and use of the website and services provided by Excelia Performance Marketing ("Excelia", "we", "us", or "our"). By accessing our website, contacting us, or engaging our services, you agree to these Terms. If you do not agree, please do not use our website or services.

Contents
  1. Acceptance of terms
  2. Our services
  3. Use of the website
  4. Your submissions & communications
  5. Third-party platforms & tools
  6. Intellectual property
  7. No guarantee of results
  8. Limitation of liability
  9. Privacy
  10. Governing law
  11. Changes to these terms
  12. Contact us

1. Acceptance of terms

By using this website or engaging Excelia for any service, you confirm that you are at least 18 years old and have the authority to enter into these Terms on behalf of yourself or the business you represent.

2. Our services

Excelia provides performance marketing and media-buying services, including but not limited to advertising on Google, Meta (Facebook & Instagram), TikTok, and Snapchat, as well as creative production, analytics, and related consulting. The specific scope, deliverables, and fees of any engagement are defined in a separate agreement or proposal between you and Excelia. This website provides general information and a means to contact us.

3. Use of the website

You agree to use our website lawfully and not to:

  • Use the site in any way that violates applicable laws or regulations;
  • Attempt to gain unauthorized access to our systems or disrupt the website;
  • Submit false, misleading, or fraudulent information;
  • Use automated tools to scrape, spam, or overload the website;
  • Infringe the intellectual property or rights of Excelia or any third party.

4. Your submissions & communications

When you submit a form or contact us by email or WhatsApp, you consent to us storing your information and contacting you regarding your request and our services. You are responsible for the accuracy of the information you provide. Communications sent through WhatsApp are also subject to WhatsApp's own terms.

5. Third-party platforms & tools

Our website and services rely on third-party platforms, including the WhatsApp Business API and Meta APIs, Google Ads & Analytics, the Google Gemini API for AI-assisted processing, and Web3Forms for form delivery. Your use of features powered by these platforms may also be subject to their respective terms and policies. Excelia is not responsible for the availability, performance, or actions of these third-party services.

6. Intellectual property

All content on this website — including the Excelia name, logo, text, graphics, and design — is the property of Excelia or its licensors and is protected by intellectual property laws. You may not copy, reproduce, distribute, or create derivative works from our content without prior written permission. Deliverables produced under a client engagement are governed by the terms of that engagement.

7. No guarantee of results

Advertising and marketing outcomes depend on many factors outside our control, including market conditions, platform algorithms, budgets, and your own products and offers. Any statistics, examples, or projections shown on this website (including calculators and averages) are illustrative and do not constitute a guarantee of specific results. Past performance does not guarantee future outcomes.

8. Limitation of liability

To the maximum extent permitted by law, Excelia shall not be liable for any indirect, incidental, special, or consequential damages, or for any loss of profits, revenue, data, or goodwill, arising from your use of our website or services. Our total liability for any claim shall not exceed the amount you paid to us for the specific service giving rise to the claim.

9. Privacy

Your use of our website and services is also governed by our Privacy Policy, which explains how we collect, use, and protect your data. Please review it to understand our practices.

10. Governing law

These Terms are governed by the laws of the Arab Republic of Egypt, without regard to conflict-of-law principles. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the competent courts of Egypt.

11. Changes to these terms

We may update these Terms from time to time. The "Last updated" date reflects the latest version. Your continued use of the website or services after any change constitutes acceptance of the revised Terms.

12. Contact us

If you have questions about these Terms, contact us:

  • Email: [email protected]
  • WhatsApp / Phone: +20 103 370 7172
  • Office: IZAR Plaza, Palm Hills · 6th of October, Egypt
Excelia.

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